FAQ
When will my order ship?
Most of my jewelry is made to order and takes between 2-12 weeks, depending on the metal and gemstones used. All my ready to ship items will be processed within 3-5 working days once you place your order, the description will clearly state if the item is made to order or ready to ship. If you have any questions about my jewelry, your order or shipping times then please don’t hesitate to contact me.
Ring Sizing Policy
To initiate a ring sizing simply contact me and I will give you return shipping details and a time frame from when the ring arrives.
Each ring order comes with a free ring sizing band. This can be used to determine a correct size for a resizing or size your other fingers, or gift it to a friend! The sizing band is considered a wide band (3mm), consider a quarter size smaller for narrow band such as a 1.2mm stacking ring.
Exchanges/Returns
You are responsible for the cost of mailing the item back to me, however, I will cover the cost of mailing the exchange and or sized ring back to you. I will notify you when the item has arrived at my shop and I will follow up with a shipping notification once the exchange and or ring sizing is complete.
What does 14kt or 18kt mean?
18kt means the gold alloy contains about 75% gold
14kt means the gold alloy contains about 58% gold
950 platinum means the platinum alloy contains 95% platinum
Nickel free palladium based white gold is also available for most items upon request, feel free to contact me.
Are my metals recycled?
Yes! Most of my metals with the exception of Platinum are 100% recycled
- 925 Sterling Silver - 100% USA recycled
- 935 Argentium Sterling Silver - 100% USA recycled
- 10, 14 or 18kt yellow gold - 100% USA recycled
- 14kt and 18kt white gold - 100% USA recycled
- Palladium based 14kt or 18kt white gold - 100% USA or Canada recycled
- 14 kt rose gold - 100% USA or Canada recycled
- Platinum - USA
100% Recycled means that the metal was refined from post consumer or from manufacturing scrap metal.
I will often recycle one more time from my scrap pile to make rose or yellow gold beads for rings or for ring re-sizing.
Gem Origins
Here is a list of my most popular gems origins:
Blue Sapphires: Kenya, Australia, USA, Tanzania
Pink Sapphires: Sri Lanka, Kenya
Yellow Sapphires: Kenya
Green Sapphires: Kenya, USA, Tanzania, Australia
White/Silver Sapphires: Tanzania, Sri Lanka
Emeralds: Columbia or Brazil
Rubies: Kenya, Sri Lanka
White Diamonds: Canada, Africa
Black Diamonds: South Africa
Yellow and Brown Diamonds: Australia, Africa
Aquamarine: Brazil, Mozambique or Madagascar
Amethyst: Brazil, Zambia or Rwanda
Peridot: USA, Pakistan
Topaz - Sky Blue, Swiss Blue and London Blue: Brazil, Sri Lanka, Mozambique or Madagascar
White Topaz: Madagascar
Red Sunstone: Oregon, USA
Opal: Ethiopia or Australia
Citrine: Brazil
Garnet (almandine): Mozambique, Malawi, Tanzania, USA
Tsavorite Garnet: Kenya or Tanzania
Rhodolite Garnet: Tanzania, Malawi, Mozambique
Iolite: Tanzania
Apatite: Brazil or Madagascar
Tanzanite: Tanzania
Green, Pink and Blue Tourmaline: Brazil, Congo, USA, Mozambique
Blue Zircon: Cambodia
Morganite: Brazil, Madagascar
Moonstone: India
Amber: Baltic (Poland, Lithuania, Estonia, Latvia)
Amazonite: Brazil
Blue Chalcedony: South Africa
Malachite: Zambia, USA
Jadeite: Myanmar
Labradorite: Madagascar
Lapis Lazuli: Afghanistan
Nephrite Jade: Taiwan or British Columbia, Canada
Rose Quartz: Brazil or Madagascar
** Please note this list is subject to change, I will do my best to update it periodically**