FAQ
When will my order ship?
I pack and ship orders once a week. Custom-made or made to order items will ship once complete (see the wait time) and ready-to-ship items will usually ship within 5-7 business days. You will receive a shipping/tracking notification once the order has shipped.
Ring Sizing Policy
To initiate a ring sizing simply contact me and I will give you return shipping details and a time frame from when the ring arrives.
Each ring order comes with a free ring sizing band. This can be used to determine a correct size for a resizing or size your other fingers, or gift it to a friend! The sizing band is considered a wide band (3mm), consider a quarter size smaller for narrow band such as a 1.2mm stacking ring.
Exchanges/Returns
What does 14kt or 18kt mean?
18kt means the gold alloy contains about 75% gold
14kt means the gold alloy contains about 58% gold
950 platinum means the platinum alloy contains 95% platinum
Nickel free palladium based white gold is also available for most items upon request, feel free to contact me.
Are my metals recycled?
Yes! Most of my metals with the exception of Platinum are 100% recycled
- 925 Sterling Silver - 100% USA recycled
- 935 Argentium Sterling Silver - 100% USA recycled
- 10, 14 or 18kt yellow gold - 100% USA recycled
- 14kt and 18kt white gold - 100% USA recycled
- Palladium based 14kt or 18kt white gold - 100% USA or Canada recycled
- 14 kt rose gold - 100% USA or Canada recycled
- Platinum - USA
100% Recycled means that the metal was refined from post consumer or from manufacturing scrap metal.
I will often recycle one more time from my scrap pile to make rose or yellow gold beads for rings or for ring re-sizing.